Bruce E. Have been going there for 4 years. The service and great attitude have not lessened in the least! I wouldn't think to go anywhere else!
Rachel T. I love this depot. They are very friendly and helpful. Polite and very fast with counting. I live at Mulhurst Bay Alberta. It's worth the drive for there hospitality. I have told many people about this place
Bruce E. Friendliness and service is exceptional ! They count as they go so as to assure you they are trustful. They thoughtfully provide seating if you arrive at a busy time but are willing to wait. Very pleasant experience!
Vanessa G. The Thorsby depot has outstanding service. They’re efficient, friendly, and accurate. They even helped carry my bags of bottles from the truck into the depot. Five star service!
Christine M. Outstanding, friendly service! Efficient and helpful.
Robin W. Friendly, Honest,. Fast Service. Nicest - best run business in Thorsby year after year!!
Cindy M. I would like to applaud the Thorsby bottle depot. Every single time I go in there they greet me with a huge smile and help me unload my bags. I usually watch the sorting and they count outloud to give us the peace of mind knowing that we are getting the correct amount in a refund. The shop is always so clean and they constantly are wiping down the counters and offer a washing station for our hands after we unload. Taking the bottles in is just another chore but they make it enjoyable with their positive attitudes and environment!
Melodie S. fast, efficient, organized, polite, courteous & honest
Eric N. Great people, they work hard and steady, always friendly and smiling
Leo H. By far the best customer engagement and service I have had in a while! Fantastic experience, staff were very friendly and up beat!
Guy G. The Thorsby staff are so efficient and polite. I love the on-screen display for the customer to follow the proceedings. Very professional.
Irene S. It is clean, very efficient, friendly and close to where we live. It is so nice to see someone who enjoys their job and has a smile on their face.
Kallesta C. Thorsby depot is fantastic place. Super friendly, fast. Love they’re system set up and the wonderful people that run it!
Shelley B. I applaud this depot for their friendliness and fast service from the time you go in until the time you leave. Very well organized!
Jon P. They are fast and friendly great service and we love going there
Carmen P. I just wanted to give a huge shout out to this bottle depot! I pulled up and - unfortunately I didn’t get the gentleman’s name - but he happened to be outside. He quickly greeted me and was so nice. As soon as he realized I had my one year old daughter with me, he jumped in the back of my truck and packed my bags of bottles in! Talk about customer service! Inside he counted out-loud (which made no difference to me, but as a first time customer it gave a great impression), and was fast, friendly and efficient. As I was leaving I heard him apologizing to the other lady that walked in after me and maybe had to wait 5 minutes at the most! I will definitely be back to this depot!
Donna S. They are courteous, fast and do a tremendous job of sorting.
Shannon O. The staff are both helpful and cheerful EVERY time we take in our containers. They do an amazing job!
Lisa L. Fast, friendly service everytime. Very accurate.
Cheol Eon S. Very Nice staff with honest service. never ever had a bad experience with these guys. highly recommend this facility !
Eunjin L. Fast and amazing service made returning bottles pleasant and easy!
Seongdae K. They are providing amazing service. I will definitely use here again an again. Thanks!
Angel C. I applaud this bottle depot because their customer service is excellent and honest staff
Insun Y. They are genuinely kind and do their best for customer service. It’s very clean and efficient in Alberta.
Don T. They are always friendly and fast and pay attention to bottles.
Kelly K. YUP BEST DEPOT IN ALBERTA FOR SURE.... LOOK FORWARD TO SEEING THESE FINE FOLKS
Cory S. Great honest service! Clean and efficient! What a pleasure, I will definitely be back.
Nathan R. Jihee and Tim are so very friendly and converse with you between counting, they have taken it to the next level with the digital screens and the best part are right on the ball with counting! Way to go!
Barry S. The young couple operating the Thorsby Depot are very personable, they count the bottles out loud & then verify the total with you at the end of the count - definitely the best bottle depot I have been to in the Edmonton & surrounding area.
Shalane R. I bought over $120 in bottles to return they were extremely cheerful and had a smile on their faces seemed the like the whole time. And they spoke very clear English. Hands down best bottle depot I have been too and it was nice to seem happy people working in a customer service sort of at you don’t see that enough these days! Yay Thorsby!
Jade L. I was amazed by the friendly staff and clean environment. There was no smell at all and very tidy. They always count out loud and I am pretty sure they count the bottles very accurately. I'm so grateful for their hard work. Nice job!
Jeff X. Tim is always cheerful and a pleasure to visit with. And careful with his counting too!
Laura M. Tim was super friendly and helpful! He even recounted when admitting he had lost track
Patty H. Tim works so efficiently and he is always in a great cheer!
Fay P. They are very friendly and helpful. They actually count out loud. Good Job
Cheryl K. I was in yesterday and was greeted to a clean environment and a friendly face which was not the case in the past, so thank you!
Grant B. very helpful and efficiant. friedly service thankyou
Audrey B. I applaud this depot because the owners are very friendly, hard working, and valuable members of our community.
Shea O. This young couple are always so cheerful when I come to the depot. They recently took the depot over and have made tremendous change! The depot is now clean and newly painted. Ample garbage cans and a place to wash your hands after your done unloading your bottles. I'm most impressed by their attention to detail...I don't pre-count my bottles but they always count outload and I am confident that they have counted my bottles accurately! Going to the bottle depot is a job and these people make it feel like a visit and a pleasurable 20 mins. Job well done!
Brittany B. Very nice, extremely friendly! The depot was clean, organized and not horrible smelling. Always a smile from the owners when you come in! 😊
Amanda C. I just visited the Thorsby Depot for the first time in awhile and was so pleasantly surprised to see how clean and well kept it is! The new management was super friendly and I loved that they counted out loud. I had stopped going to the Thorsby Depot. I am so happy to see the new management has such a high standard of service! I will definitely be using the Thorsby Depot again!